Details of Services & Product Flow

DETAILS OF SERVICE

NOW (Delivery on Demand) is a last mile delivery company. We have been into the Hyper local delivery market since early 2015. We are active in the Delhi NCR region doing 10000+ deliveries a day. We are currently partnering with a bunch of food (Pizza hut, Burger king) and Pharma Chains (98.4, Apollo, Healthskool) and 100s of other merchants

Now Delivery uses it Technology to Match Demand from Merchants with Supply from Riders using our algorithms and Rider apps to get the orders delivered to customers in less than 120 mins

Process/Product Flow:

  1. We receive orders from Merchant Partners (Retail Stores, restaurants & pharmacies) via our API
  2. The Order is allocated using our Algorithm to the best suited rider
  3. The order is picked up by our Rider from the respective Store
  4. The Order contains all relevant details for delivery
    1. Store Name, Address, Phone
    2. Customer Name, Address, Phone
    3. Order ID
    4. Order Value
    5. Cash (for COD) Or Online (for pre-paid orders)
  5. At the time of Delivery the Rider delivers the Product and collects money (Cash /UPI) from the Customer in the case of Cash Orders
  6. Once the order is delivered the merchant gets charged the delivery fees

NOW DELIVERY PROCESS FLOW

APP PROCESS FLOW BY SCREENS